Business Technology

Microsoft Solutions Framework (MSF) has a distributed team approach to project management that improves accountability and allows a great range of scalability from small projects to very large, complex projects. This paper describes how the distributed team approach works and also explains how project managers relate to the MSF team model. Although project management is important in small projects, the focus in this paper is on large projects with extended teams. While not touching on all aspects of the project management field, recommended practices for planning and estimating are also given.

A number of common — and costly — pitfalls persist, when it comes to engaging an IT service provider. Here’s how to ensure your IT outsourcing engagements achieve their intended results.

A knowledge base is a method of self-service that gives users the power to solve their own problems. It houses articles that contain documentation of common issues and provides solutions. In the simplest terms, a knowledge base makes information public so that it can be used as an asset to the organization. In addition, a knowledge base can be used internally so IT help desk employees can locate solutions to common issues and resolve tickets quickly.

VUCA is an acronym – first used in 1987, drawing on the leadership theories of Warren Bennis and Burt Nanus – to describe or to reflect on the volatility, uncertainty, complexity and ambiguity of general conditions and situations.

Creativity and innovation are two related but separate notions, and each is required for workplace success. Here's the difference, and how you can inspire both.

The alternate flow is a sequence of actions, different from the basic flow, which still delivers the desired result to a customer. The exception flow are any actions that will cause the user to not achieve the desired result.

The main diference between both concepts could be: in one case your are implement a new element with new capabilities; on the other hand you are re-implementing an existing feature.

What Is The Train The Trainer Concept? Benefits & Limitations

Project objectives are what you plan to achieve by the end of your project.

Non-Functional Requirement (NFR) specifies the quality attribute of a software system.