Expectation Management

The Key to Implementation Projects: Manage Customers Expectations

Odoo is an amazing software. Just by using Odoo standard, the customer’s company will be massively transformed, for the better. Most departments will be more efficient, and employees will have a tool to boost their productivity. This is where the value is; the custom developments will be only 5% to 10% of the features the customer will use from the platform.

Managing Expectations of Your New ERP System

Expectations matter that is why everyone sets them. When we meet friends for lunch, we expect them to show up on time. If they don't, we're disappointed or even angry if it happens too often. The same holds true in the business world. Businesses have built up trust with their customers over the years based on their commitments to the quality of the services or products they provide.