Business Process Outsourcing

A point of contact (POC) or single point of contact (SPOC) is a person or a department serving as the coordinator or focal point of information concerning an activity or program. A POC is used in many cases where information is time-sensitive and accuracy is important.

The benefits of outsourcing can be substantial - from cost savings and efficiency gains to greater competitive advantage. On the other hand, loss of control over the outsourced function is often a potential business risk.

In continuation of a series exploring IT partnerships, Jarosław Granat, head of client engagement at Future Processing, shares his tips for entering an IT partnership for the first time

A number of common — and costly — pitfalls persist, when it comes to engaging an IT service provider. Here’s how to ensure your IT outsourcing engagements achieve their intended results.

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.

The hidden costs of outsourcing are Unanticipated disruption, Organizational change management, Unnecessary change orders, Lax demand management, Consulting creep, Insufficient governance, Failure to innovate, Third-party risk, Aspirational services...

Vietnam software outsourcing rate: US$15-30/hour. The rates per hour starting from $18 to $22 for top-quality engineers. Vietnam is a new emerging market and an investment in the country is worthwhile with 30% to 40% fewer expenses than China.

Today, large enterprises, small and mid-sized businesses, and even startups all over the globe use outsourced engineering services to bring their software development projects to life. An outside team is often a good solution for optimizing project costs, supplementing available resources, acquiring rare expertise, and shortening product delivery terms. However, there are numbers of less obvious yet important advantages of outsourcing engineering services.

There are piles of things you should remember, creating a product from scratch: deadlines, staff management, tech peculiarities of the project, etc. Everything will be easier if you use offshore outsourcing software development. There’s no need for a significant emphasis on running the project and doing other things when you outsource a portion of duties to specialists.

Offshore outsourcing is a useful choice of a manager who cares about cost optimization and the well-being of his organization. The world practice knows many examples when even the largest companies used the opportunities of offshore outsourcing. Sooner or later, all company executives come to it seeking to optimize costs.