Team Management

To collaborate more effectively, people must remember that they need to work up, down, and across the organization to drive change. Here are four keys to improving collaboration in your organization that, when implemented effectively, will help your technical support or service management team feel more aligned.

The choice between two outsourcing models should be based on a detailed cost-benefit analysis. If your company needs specialized services not sufficiently available within your own IT department at a specific period of time, staff augmentation is an appropriate variant

In an uncertain and dynamically changing business environment, the demand for expert IT services is constantly growing. However, the lack of skilled software developers is the reality today’s market must face and adapt to.