Agile

Continuous improvement (CI) is a sustainable methodology that follows 12 principles, including defining work processes, setting goals, connecting initiatives to business objectives, involving experts, empowering employees, using measurable methods, and incorporating teamwork.

Scrum values offer a set of moral principles and standards for team behavior. Members gain respect and trust when they apply the Scrum ideals both individually and collectively to decision-making, teamwork, and the job at large.

Muda, Mura, and Muri are Japanese terms that refer to the three categories of waste found in a business. Understanding each is key to implementing proper lean manufacturing processes.

if your aim is to foster speed, agility and innovation – traditional project management will likely stop you in your tracks.

Agile Project Management is becoming more popular on projects and is rapidly replacing more traditional project methods and approaches. So, what makes agile so popular? Well, we think it’s because agile has certain advantages compared with traditional ways of approaching projects. Traditionally, projects assumed that requirements were known at the start. Whilst that might be true sometimes, most of the time requirements are often unknown or vague at the start of a project.

In today’s competitive digital era, where a Fortune 500 company’s life expectancy has declined from around 70 years- just half a century ago to less than ten years, it is becoming necessary for every organization to undergo a business transformation to continue to compete effectively.

Let’s look at two common formats for debriefing on work – the post-mortem and the retrospective – and understand what each of these terms mean, how the approaches are similar and different, and which one you should use for your next debrief.

There has been a lot of disruption in the last two years, but the fundamentals of good service don’t change. Now that the dust has settled from the initial wave of change, take stock to make sure your tech solutions are making life easier for customers and clients.

To collaborate more effectively, people must remember that they need to work up, down, and across the organization to drive change. Here are four keys to improving collaboration in your organization that, when implemented effectively, will help your technical support or service management team feel more aligned.

CMMI is a more general set of software engineering rules, of which agile methods would be considered a subset, and scrum is a specific popular implementation of that subset, and this is reflected in the templates as well.