Methodology

Scrum values offer a set of moral principles and standards for team behavior. Members gain respect and trust when they apply the Scrum ideals both individually and collectively to decision-making, teamwork, and the job at large.

A Fagan inspection is a process of trying to find defects in documents (such as source code or formal specifications) during various phases of the software development process

Project teams tend to focus their efforts on producing tangible results, the deliverables. But in reality, the project deliverables are the means and not the end, the real goal of the project is to achieve specific final results that lead to measurable benefits. This is why project management uses terms like project ‘outputs’, ‘outcomes’ and ‘benefits’.

To collaborate more effectively, people must remember that they need to work up, down, and across the organization to drive change. Here are four keys to improving collaboration in your organization that, when implemented effectively, will help your technical support or service management team feel more aligned.