Conflict Resolution

Negotiations are about interests. These interests are often communicated by the positions that each side takes.

It is always good to ask yourself why you want what you want. This will help you get a better understanding of what your real goals are and could open up better deals for you.

Conflict management, problem solving and decision making are topics that are generally considered to be distinct, but are actually interconnected such that they are used together to come up with the most feasible solution.

To come to the best possible outcome of a problem on the basis of sufficient information, certain problem solving steps need to be used. Some of these are as follows: