What is Usability Testing?
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Usability testing is the practice of testing how easy a design is to use with a group of representative users. It usually involves observing users as they attempt to complete tasks and can be done for different types of designs. It is often conducted repeatedly, from early development until a product’s release.
“It’s about catching customers in the act, and providing highly relevant and highly contextual information.”
— Paul Maritz, CEO at Pivotal